18008911055
Registering on our website is very simple and easy. Visit on our website and click on register or signup button on the top right corner of the website and click it. Fill your details like, name, email address, and create a password for your account. We will send a verification mail to you on your email id which you have provided to us. Click on the verification link we have sent on your email id to verify your email address. Once your email is verified, you can log in to your account and complete your profile by providing any additional required information.
We offer a variety of shipping methods to cater to your convenience and needs. Below are the shipping options available for your orders:
Standard Shipping:
Delivery Time: 5-7 business days
Cost: Free on orders above Rs. 500. For orders below Rs. 500, a nominal fee of Rs.50 will be charged.
Express Shipping:
Delivery Time: 2-3 business days
Cost: Rs. 100 on all orders
Overnight Shipping:
Delivery Time: 1 business day
Cost: Rs. 200 on all orders
Cash on Delivery (COD):
Available for select locations within India
All orders are processed within 1-2 business days. You will receive a confirmation email with tracking details once your order has been shipped. For any further assistance, please contact our customer support team.
We strive to ensure your Ayurvedic products reach you safely and promptly. Thank you for shopping with us!
No, currently we do not ship internationally.
The delivery time depends on your location and the shipping method chosen at checkout. Standard delivery times are typically between 7-10 business days. If you have any questions or concerns about your delivery, our customer support team is available to assist you. You can contact us via email or call at our customer care number and they will solve all your queries. We strive to ensure that your order is delivered to you safely and promptly. If you have any special delivery instructions or requirements, please let us know, and we will do our best to accommodate them.
We accept all types of secure and convenient payment options to make your shopping experience free from any worries. We accept all major credit and debit cards, including Visa, MasterCard, and American Express. You can also pay for your order using net banking and UPI .We accept payments from popular digital wallets such as Paytm, Google Pay, and PhonePe.
We take the security of your payment information seriously and have implemented several measures to prevent any kind of fraud. Here are some of the steps we take:
Secure Payment Gateway: We use a secure payment gateway to process all transactions. Our payment gateway uses industry-standard encryption to protect your card information during transmission.
PCI Compliance: We are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), which sets the security standards for handling card information.
Fraud Detection: We use advanced fraud detection systems to monitor transactions for suspicious activity. If a transaction is flagged as potentially fraudulent, we may contact you to verify your identity.
Two-Factor Authentication: We may require two-factor authentication for certain transactions to ensure that only authorized users can make purchases.
Customer Verification: We may request additional verification from customers for high-risk transactions or suspicious activity.
Regular Security Audits: We conduct regular security audits and assessments to ensure that our systems are secure and up to date.
Customer Education: We educate our customers about the importance of security and how to protect their card information online.
By taking these steps, we strive to provide a safe and secure shopping experience for our customers. If you have any concerns regarding privacy or security of your card you can contact our customer care team. They will assist you.
Visit our website and browse through our wide range of Ayurvedic products. Click on the product you wish to purchase, select the quantity, and click "Add to Cart.” Once you've added all the products you want to buy, Click on the "Checkout" button to proceed to the order.
Yes it is necessary to create an account on our website to place order with us.
Tracking your order is easy! Once your order has been shipped, we will send you the confirmation mail which contains a tracking number or a tracking id which helps you to track your package. You can use that tracking number or tracking id for tracking your order. If you have your tracking number, you can track your order directly on the courier company's website.
You can also track your order on our website also. Simply log in to your account which you have created at the time of registration and click on "My Orders" section. Here, you will find a list of all your orders and their current status. Click on the order you wish to track to view detailed tracking information.
Yes, we offer a free return policy to ensure your satisfaction with our products. To return a product, please contact our customer support team for instructions or also you have an option to return product on our website. Click on Return button and we will arrange a return for the product. You need to provide us with the return shipping address. The product to be returned will be picked up from your location by our courier service representative. If the return is due to our mistake i.e. wrong item shipped, damaged or defective product we will cover the return shipping costs involved in. If the return is for any other reason you will pay for the return shipping costs. Certain products are not eligible for return due to hygiene or safety reasons. Please refer to our product descriptions for the same.